Last updated: April 5, 2023
To provide the best experience possible, we collect the following types of information:
a) Personal Information: When you sign up for our service, we ask for your name, phone number, email address, and other necessary information to create your account and provide personalized encouragement messages. For paid plans, we also collect your billing information, which is handled securely by Stripe, our payment processor. We do not store any credit card information on our servers.
b) Message Data: When you interact with our chatbot through SMS or WhatsApp, we store the messages exchanged between you and the chatbot in a Firestore database for a limited amount of time. This allows the chatbot to remember context from previous conversations and provide a more meaningful experience.
c) Usage Data: We collect information about how you use our website and services, such as the pages you visit, the frequency of your visits, and the actions you take on our site.
We use the information we collect to:
a) Provide our services, including sending positive encouragement messages via SMS and WhatsApp.
b) Personalize your experience by tailoring our chatbot's responses based on your previous interactions.
c) Improve our services by analyzing usage data and user feedback.
d) Process payments for our paid plans securely.
e) Communicate with you about your account, important updates, or promotions related to our services.
f) Detect and prevent fraud, abuse, and other security issues.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
a) With trusted service providers, such as Stripe, who help us provide our services and process payments. These providers are required to protect your information and only use it for the purposes for which they were engaged.
b) As required by law, such as in response to a subpoena, court order, or other legal processes.
c) In connection with a merger, acquisition, or sale of assets involving Attaboy.ai, in which case you will be notified of any changes in ownership or usage of your personal information.
We retain your personal information for as long as necessary to provide our services or as required by law. Message data is stored in our Firestore database for a limited amount of time and is deleted when no longer needed for providing context in our chatbot's conversations.
We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Thank you for using Attaboy.ai!